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2021 - CSV
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zone company_account_number company_name id type plan status reported_date payment_type original_complaint resolution_description materials_fee labor_fee tax_fee administration_fee inspection_fee amount latitude_fee goodwill_fee denial_reason location_name location_street location_city location_state location_postal_code location_country vehicle_vin vehicle_year vehicle_make vehicle_model engine_displacement transmission engine_cylinders maximum_gvwr first_service_mileage last_known_mileage number_of_services failed_component dealer_group_name owner_name owner_address owner_phone owner_email
5 01-0000057 Carolina BG 37135 lpp pending 24/03/2021 epm none secondary air pump failure 937.14 259.98 0 0 0 0 0 0 AAA Car Care 306 Pisgah Church Rd Greensboro NC 27455 USA WA1LGAFE3FD031661 70516 70516 0 Fuel/Air James Dewey 502 Woodland Dr, Greensboro, NC 27408 3364023038 jamesdewey1973@gmail.com
4 01-0000019 BG Distributors of Indiana, Inc. 37134 lpp new 24/03/2021 "no start/stall
she has also done the fuel service and I was not sure if this was covered under engine or fuel" need high pressure fual pump in engine 2515.52 2185.36 0 0 0 0 0 0 CANNONS AUTOMOTIVE 710 Tyler St La Porte IN 46350 USA 1FDAF57R38EE54192 38863 38863 0 Engine Frederick Nancy 7307 n 300 w, michigan city, IN 46360 6309369735 protoolsnow@gmail.com
4 01-0000032 Drayton Distributors, Inc. 37133 pvp pending 24/03/2021 customer states they were driving on the street-heard a loud bang-engine sputtered-and the vehicle stopped running-engine oil was leaking from the engine-vehicle was towed to service replace long block engine-damaged engine block due to 2 connecting rods breaking internally making large hole in block 5126.97 4991 0 0 0 0 0 0 BERTERA CHEVROLET 1187 Thorndike St Palmer MA 1069 USA 1GCVKREC4FZ197895 2015 Chevrolet Silverado 5.3 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 58734 77440 2 Engine Neil Dube 226 WARE ST, PALMER, MA 01069 4135444942 RSWEE764@AOL.COM
4 01-0000016 Crovato Products & Services, Llc. 37132 lpp 2 pending 24/03/2021 epm Coolant Leak Replace Radiator, Turbo Coolant feed & Return Line 601.37 1465.48 0 0 0 0 0 0 Ken's Automotive & Transmissions 371 W Patrick St Frederick MD 21701 USA 3GNCJNSB4GL223877 2016 Chevrolet Trax 1.4 4 Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) 69928 75282 1 Cooling System Kyrstal Alexander 9126B Bethal Road, Frederick, MD 21702 3013057285 kyrstalalexander223@yahoo.com
4 01-0000016 Crovato Products & Services, Llc. 37131 lpp pending 23/03/2021 CUST STATES THAT THE TRANSMISSION IS NOT SHIFTING IN AND OUT OF GEAR PROPERLY REPLACE COMPLETE TRANSMISSI0N ASSEMBLY- PUMP NOISY, METAL IN TRANSMISSION, INTERNAL FAILURE FLUID LEVEL GOOD 4384.34 1087.92 0 0 0 0 0 0 AutoNation Chevrolet Timonium 60 E Padonia Rd Lutherville-Timonium MD 21093 USA 1GNSKBKC2GR399139 2016 Chevrolet Tahoe 5.3 8 Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) 69907 69907 0 Automatic Transmission AutoNation Inc. Evangelos Nicholas Ioannou 517 WYNGATE RD, LUTHERVILLE, MD 21093 4435701282 GELIIOANNOU@GMAIL.COM
1 01-0000026 PetroSpecs, Inc. 37130 lpp 1 open 23/03/2021 epm coolant leak replace radiator 166.62 381.6 17.07 0 0 0 0 0 Certified Automotive Specialists 476 S Vermont Ave Glendora CA 91741 USA 2HKRM3H79FH503181 2015 Honda CR-V 2.35974 4 Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) 41740 48366 1 Cooling System Smith Kathryn 933 s amelia, gelndora, CA 91740 6268241122 ken@certautospec.com
5 01-0000046 Bar G Enterprises, Inc. 37129 lpp 2 pending 23/03/2021 epm SQUEAKING NOISE COMING FROM THE REAR END OVER HAUL REAR END - REPLACE ALL BEARINGS, CRUSH SLEEVE, PINION NUT, SEALS, AND FLUID 519.55 831.95 0 0 0 0 0 0 Dayton Andrews Dodge 2301 34th St N St. Petersburg FL 33713 USA 1C6RR6FT7DS595125 2013 Ram 1500 5.7 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 73463 105583 2 Rear Differential Robert Horn 13665 126TH AVE, LARGO, FL 33774 7274800462 offshorerep57@aol.com
4 01-0000156 Sefor Inc. (Montreal) 37128 lpp 2 pending 23/03/2021 epm Seen during inspection 2 rear caliperes leaking replace 2 rear caliperes 746.28 299.9 0 0 0 0 0 0 Honda Spinelli 220 Boulevard Montréal-Toronto Montréal QC H8S 1B8 CAN 1HGCR2E30FA803252 2015 Honda Accord 2 4 Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) 85537 106676 1 Brakes Borivoj Stojkovic 52 Sunny Acres, Baie-D'urfe, QC H9X 3B9 15148165614 LMOUSSA@SEFOR-INC.COM
6 01-0000071 LSI of Texas 37125 lpp open 23/03/2021 epm Customer States: Low Oil Light Keeps Displaying on Dashboard REPLACE PISTON RINGS FOR BETTER SEALING. 3362.05 3145 0 0 0 0 0 0 VOLVO CARS OF WEST HOUSTON 15935 Katy Fwy Houston TX 77094 USA YV440MDK0F2684983 2015 Volvo XC60 3 6 Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) 54384 54384 0 Engine Robert Palmer 18722 PENN FARM DRIVE, CYPRESS, TX 77433 8324987402 victoriapalmer711@gmail.com
2 01-0000161 Wagonmaster Enterprises (B.C.), Inc. 37122 lpp 1 pending 23/03/2021 epm VEHICLE NO POWER. DIFFICULT TO GO UPHILL ENGINE SEEMS LOUDER THAN USUAL ROAD TEST VEHICLE. NO POWER AND LOUDER ENGINE DUE TO TRANSMISSION SLIP. ENGINE REVING AND TRANSMISSION SLIPPING. REQUIRE TRANSMISSION COMPLETE ASSEMBLY 4135 1037.5 0 0 0 44 0 0 Champlain Service 3110 E 54th Ave Vancouver BC V5S 1Z1 CAN 2C4RDGBGXGR327231 2016 Dodge Grand Caravan American Value Pkg 52956 122963 2 Automatic Transmission Trevor White 2292 Queen St, Abbotsford, BC V2T 6J4 8667681821 FLEET@SNTRANSPORT.CA
4 01-0000156 Sefor Inc. (Montreal) 37121 lpp 1 pending 23/03/2021 epm THE CAR ARRIVED ON A TOWING, IT DIDN'T MOVE (4000 RPM) "THESE ARE THE ERRO'S CODE:
P1790, P0838, P0944, P0733, P0846. NEED TO REPLACE THE TRANSMISSION" 3287.78 1255.04 681.42 0 0 0 0 0 Levis Chrysler Dodge Jeep 100 Rue Jacques-Nau Lévis QC G6V 9J4 CAN 2C4RDGBG9GR146427 2016 Dodge Grand Caravan American Value Pkg 58725 186432 3 Automatic Transmission David Stonge 709A BOUL. TACHE OUEST CHALET 117, MONTMAGNY, QC, QC G5V3R8 5817773302 BGQUEBEC@VIDEOTRON.CA
4 01-0000016 Crovato Products & Services, Llc. 37120 lpp 2 pending 23/03/2021 epm CUSTOMER STATE WHILE DRIVING THE VEHICLE STALLED REMOVED COVER, RECONNECTED TCM HARNESS. DISCONNECTED INTERNAL MODE SWITCH AT CONTROL SOLENOID VALVE ASSEMBLY. IGNITION ON VERIFIED INTERNAL MODE SWITCH A/B/C/P PARAMETERS DO DISPLAY HIGH-HIGH-HIGH-HIGH. PARK/NEUTRAL SWITCH DISPLAY IN GEAR. WITH 3AMP JUMPER WIRE INSTALLED TERMINAL A&E,D,C,B. NO CHANGE TO A/B/C/P PARAMETER, ALWAYS ALL HIGH SHOULD BE 1 LOW, 3 HIGH 665.73 543.96 0 0 0 11 0 0 Autonation Chevrolet Of Laurel 501 Washington Blvd Laurel MD 20707 USA 1G4GD5G35FF214709 2015 Buick LaCrosse 3.6 6 55956 62502 1 Automatic Transmission Susanne Mccabe Hibler 1589 ETON WAY, CROFTON, MD 21114 4107212133 RUSSHIBLER@COMCAST.NET
4 01-0000019 BG Distributors of Indiana, Inc. 37119 lpp 2 denied 23/03/2021 epm Judder at 25-45 mph Replace torque converter 1983.25 1189 0 0 0 0 0 0 the vehicle was not eligible at the time of service Don Ayres Acura 5000 Illinois Rd Fort Wayne IN 46804 USA 5FNRL5H66FB117208 2015 Honda Odyssey 3.5 6 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 29697 106873 3 Automatic Transmission Erin Nash 1525 White Coral ct., Fort Wayne, IN 46814 5745277497 nash.erin@gmail.com
4 01-0000087 Will-Son Distributing Co – IL 37118 lpp 2 denied 23/03/2021 epm OWNER REPORTS FLUID LEAKING FROM FRONT OF VEHICLE AND HEARING A POWER STEERING NOISE/GROAN WHEN TURNING IN EITHER DIRECTION UPON INSPECTION TECH FOUND POWER STEERING FLUID LEAKING FROM GEAR BOX, RECOMMED REPLACING POWER STEERING RACK/GEAR BOX ASSEMBLY 964.43 848 86.8 0 0 0 0 0 the component is not covered MOTOR WERKS HONDA 1475 S Barrington Rd Barrington IL 60010 USA 5FNRL5H63CB095521 2012 Honda Odyssey 3.5 6 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 58309 66190 1 Power Steering Nancy Brebner 1215 N LAKEVIEW DRIVE, PALATINE, IL 60067 8479918453 TMORRIS1015@GMAIL.COM
2 01-0000161 Wagonmaster Enterprises (B.C.), Inc. 37117 lpp 2 denied 23/03/2021 epm Report check engine light is on and vehicle intermittently does not accelerate Confirmed complaint-found DTC P0638. Performed throttle actuator test result failed-requires throttle body replacement 679.64 83.4 0 0 0 0 0 0 there was a pre-existing condition Jim Pattison Hyundai Coquitlam 2385 Ottawa St Port Coquitlam BC V3B 8A4 CAN KMHGC4DD9DU234805 2013 Hyundai Genesis 3.8 106808 113787 1 Fuel/Air Young Jun Lee 2930 PANORAMA DR, COQUITLAM, BC V3E 3B4 6044215050 SIMONYJLEE1@HOTMAIL.COM
6 01-0000031 Walton Distributing Co., Inc. 37116 lpp 2 paid 23/03/2021 epm vehicle is overheating radiator is leaking, BG coolant Service performed in March 2019 @ 85,783 miles 280 270 23.1 0 0 573.1 0 0 Victory Lane Auto 264 Kitty Hawk Rd Universal City TX 78148 USA 1B3HB48B68D525239 2008 Dodge Caliber 2 4 85783 91264 1 Cooling System Jeff Witherel 8718 Luckside, Schertz, TX 78154 5716996526 infovictorylane@gmail.com
5 01-0000048 Premaco, Inc. 37115 pvp pending 23/03/2021 epm engine making a tapping noise Cam, lifters and followers needing replaced 3391.11 1320 0 0 0 0 0 0 premiere chysler dodge jeep ram 113 US-231 Troy AL 36081 USA 1C6RR7NTXHS527771 2017 Ram 1500 5.7 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 133002 133002 0 Engine Willie Davis 207 County Rd 6606, Troy, AL 36081 3345666581 wdavis@troycable.net
3 01-0000054 BG Services, Inc. 37114 pvp 2 denied 23/03/2021 epm CUSTOMER STATES HAS A HARD SHIFT AT TIMES? CHECK & ADVISE REPLACE TRANSMISSION 3766.69 1435.03 0 0 0 0 0 0 CORWIN FORD 3241 S Glenstone Ave Springfield MO 65804 USA 1FMCU0J95FUA65020 2015 Ford Escape 2 4 Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) 76894 77013 1 Automatic Transmission Rebecca Stapp 410 LESTER ST #11, WILLARD, MO 65781 4173405563 REBECCA.STAPP@YAHOO.COM
4 01-0000032 Drayton Distributors, Inc. 37112 lpp closed 23/03/2021 epm Vehicle is leaking coolant Replace Radiator that is leaking coolant 337.54 642.2 0 0 0 0 0 0 Atlantic Motor Car 10 Oxhorn Rd Wiscasset ME 4578 USA WMWSU3C52DT680829 2013 Mini Cooper S 1.6 Manual(M6) 4 64060 64060 0 Cooling System Linda Thornton 87 Head Tide Hill Road, Alna, ME 04535 2073806542 lvthornton@outlook.com
3 01-0000054 BG Services, Inc. 37111 lpp 2 denied 23/03/2021 epm WE HAVE A BAD TRANSMISSION. IT HAD TO BE TOWED IN AND IT WONT MOVE. WE FOUND INTERNAL FAILURES TO TRANSMISSION AND SOLUTION IS REPLACEMENT. THE CUSTOMER HAS REPLACED THE TRANSMISSION FLUID EVERY 30K AND SHOULD BE A CANDIDATE FOR THE 5K WITH THE SERVICE RECORDS PROVIDED TRANSMISSION REPLACEMENT 2609.08 2431.64 0 0 0 0 0 0 BOMMARITO NISSAN 661 Dunn Rd Hazelwood MO 63042 USA 1N4AL2AP1CN441037 2012 Nissan Altima 2.5 4 111978 111978 0 CVT Edward Heinle 9446 MIRIAM AVE, OVERLAND, MO 63114 3148532519 FERRARI330GT0@SBCGLOBAL.NET
3 01-0000002 Specialized Petroleum Services (IA/IL/MO) 37110 lpp 1 open 23/03/2021 epm COOLANT LEAK, FOUND WATER PUMP LEAKING AT WEEP HOLE REPLACE WATER PUMP 138.54 310.06 31.41 0 0 0 0 0 Cars Trucks & Vans 3201 Hickory Grove Rd Davenport IA 52806 USA 1FTFX1CT2EKF56324 2014 Ford F-150 27125 85406 2 Cooling System Kelley Little 13606 118TH AVE, DAVENPORT, IA 52804 5635294142 KEVINHOMETOWN@PLG.COM
4 01-0000016 Crovato Products & Services, Llc. 37109 lpp 2 denied 23/03/2021 epm FLUID LEAK FRONT OF VEHICLE REPLACE RIGHT FRONT AXLE SEAL, LEAKING 16.23 237.5 0 0 0 0 0 0 QUEEN CITY TIRE AND AUTO 75 Henderson Ave Cumberland MD 21502 USA 1FMEU74809UA30507 2009 Ford Explorer 4.6 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 90567 90567 0 Front Differential Sarah Jones 14220 CLEAR VIEW DR, CRESAPTOWN, MD 21502 3012682997 SERVICE.QCTIRE@GMAIL.COM
4 01-0000016 Crovato Products & Services, Llc. 37108 lpp 2 denied 23/03/2021 epm FLUID LEAK UNDER FRONT AND REAR OF VEHICLE BOTH REAR AXLE SEALS LEAKING, REPLACE SEALS 107.04 256.5 0 0 0 0 0 0 QUEEN CITY TIRE AND AUTO 75 Henderson Ave Cumberland MD 21502 USA 1FMEU74809UA30507 2009 Ford Explorer 4.6 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 90567 90567 0 Rear Differential Sarah Jones 14220 CLEAR VIEW DR, CRESAPTOWN, MD 21502 3012682997 SERVICE.QCTIRE@GMAIL.COM
4 01-0000154 Wagonmaster Ontario 37107 lpp 1 pending 23/03/2021 epm Brakes Grinding Rear Replace Calipers Rear 548.22 239.95 102.47 0 0 0 0 0 AE Auto NewMarket 1225 Twinney Dr Newmarket ON L3Y 9E7 CAN 5J6RE48758L812545 2008 Honda CR-V 2.4 4 Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) 44053 247594 5 Brakes Ray Gordezky 101 Sweeney Drive, North York, ON M4A 1T8 4168890490 newmarket@aeautoplus.com
4 01-0000016 Crovato Products & Services, Llc. 37106 lpp 2 open 23/03/2021 epm FLUID LEAKING AROUND TAILPIPE REAR HEATER CORE LEAKING 110.47 256.5 6.62 0 0 0 0 0 QUEEN CITY TIRE AND AUTO 75 Henderson Ave Cumberland MD 21502 USA 1FMEU74809UA30507 2009 Ford Explorer 4.6 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 88777 90567 1 Cooling System Sarah Jones 14220 CLEAR VIEW DR, CRESAPTOWN, MD 21502 3012682997 SERVICE.QCTIRE@GMAIL.COM
5 01-0000048 Premaco, Inc. 37105 lpp 2 denied 23/03/2021 epm CUSTOMER STATES THAT VEHICLE IS OVERHEATING REPLACE WATER PUMP DUE TO INTERNAL FAILURE 146.89 449.97 0 0 0 0 0 0 the vehicle was not eligible at the time of service AUTONATION TOYOTA MALL OF GA 3505 Buford Dr Buford GA 30519 USA VNKKTUD31GA057119 2016 Toyota Yaris 1.5 4 124918 125699 1 Cooling System Abigail Benitez 3471 Lynley Mill Ln, Dacula, GA 30019 4702165561 Luz.reyher@icloud.com
4 01-0000053 CSG Associates, Inc. 37103 lpp 2 open 23/03/2021 epm CUSTOMER STATES THE VEHICLE IS BANGING WHEN DOWNSHIFTING AND HAS A HESTITATION WHEN ACCELERATING REPLACE TRANSMISSION ASSY 7620.14 1563 0 0 0 0 0 0 HARTE INFINITI 150 Weston St Hartford CT 6120 USA JN1BY1AR0DM604346 2013 Infiniti M56 5.6 Auto(S7) 8 61260 79345 1 Automatic Transmission Ceasar Sanchez 110 HENRY STREET, HARTFORD, CT 06114 8609845221 DOLOMITECESAR112@GMAIL.COM
4 01-0000016 Crovato Products & Services, Llc. 37102 lpp 2 denied 23/03/2021 epm Rear wheel is dragging and rear brake pads worn out prematurely on passenger side Passenger rear brake caliper seized 514.98 276.12 0 0 0 0 0 0 this claim exceeds the one claim per interval limit MINI OF MONTGOMERY COUNTY 820 Russell Ave Gaithersburg MD 20879 USA WMWSU3C55CT368213 2012 Mini Cooper Roadster 1.6 Auto(S6) 4 43640 97717 4 Brakes Gary Stein 621 Bennington Ln, Silver Spring, MD 20910 2022557945 GSTEIN@AINSTEINLAW.COM
4 01-0000028 Siegel Distributing Co., Inc. 37101 lpp 2 denied 23/03/2021 epm Coolant leaking from radiator ( found coolant leaking from the inside of radiator engine side in side of cool fins Replace Radiator and coolant ( along with bg product ) 630.97 591.81 0 0 0 0 0 0 the vehicle was not eligible at the time of service i.g BURTON CHEVY ( MILFORD DE ) 793 Bay Rd Milford DE 19963 USA 1GC1KUEG1FF634693 2015 Chevrolet Silverado 5.3 8 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 103117 109785 1 Cooling System Loblolly Llc Loblolly Llc 1 THE SQ STE B, MILTON, DE 19968 3025422432 DRAPERHOLDINGS@LOBLOLLY.COM
4 01-0000016 Crovato Products & Services, Llc. 37100 lpp 2 pending 23/03/2021 epm Transfer case / PTUc replace failed PTU 1068.6 942.5 0 0 125 0 0 0 Jerrys Ford 847 E Market St Leesburg VA 20176 USA 1FM5K8D84DGB93857 2013 Ford Explorer 3.5 6 Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) 82447 94613 1 Transfer Case Tyler Henley 17956 candy rd, leesburg, VA 20175 5099952703 bfisk@jerrysleesburg.com
4 01-0000156 Sefor Inc. (Montreal) 37099 lpp 2 paid 23/03/2021 epm Check rear left wheel very hot , smoke coming out of the wheel . After inspection , both rear calipers seized Repace both rear calipers 713.4 104.95 122.75 0 0 752.32 0 0 Aylmer Kia 500 Ch McConnell Gatineau QC J9J 3V6 CAN KNADM5A39D6872060 2013 Kia Rio 1.6 86947 112987 1 Brakes Cassandre Mesidor 9431 Boulevard Wilfrid Lavigne, Gatineau, QC J9J 3X7 8196641635 cassoumesidor@hotmail.com
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